6. Safeguarding & Vulnerable Users Policy

Purpose

MME is committed to safeguarding vulnerable users accessing self-employment support.

Definitions

A vulnerable user may include individuals experiencing:

• Mental health challenges
• Learning difficulties
• Economic hardship
• Domestic instability

Our Responsibilities

We will:

• Provide clear, accessible information
• Signpost users to professional support where needed
• Respond appropriately to safeguarding concerns
• Maintain confidentiality except where safety is at risk

User Responsibilities

Users must:

• Use the platform respectfully
• Report concerning behaviour
• Avoid sharing sensitive personal details publicly

Reporting Concerns

Concerns can be reported to: Email: david@memyselfemployment.org